How we collect, use, and protect your information
Last Updated: January 1, 2025
FINTEXA Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our software products, or engage with our services.
We may collect personal information that you voluntarily provide to us, including:
We automatically collect certain technical information when you use our services:
For our behavioral health software products (MindfulBilling, MindfulNotes), we may process healthcare-related information as a Business Associate under HIPAA. This information is handled with the highest security standards and in compliance with applicable healthcare privacy laws.
We use the collected information for the following purposes:
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
We may share information with trusted third-party service providers who assist us in operating our business, including:
We may disclose your information if required by law or in response to:
In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of that transaction, subject to appropriate privacy protections.
We implement appropriate technical and organizational security measures to protect your information, including:
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
For our healthcare-related products, FINTEXA Inc. acts as a Business Associate under the Health Insurance Portability and Accountability Act (HIPAA). We maintain appropriate safeguards to protect Protected Health Information (PHI) and comply with all applicable HIPAA requirements. Covered entities using our services will need to execute a Business Associate Agreement with us.
We retain your information for as long as necessary to:
When information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.
Depending on your location, you may have certain rights regarding your personal information:
You can request access to your personal information and request corrections or updates.
You may request a copy of your data in a machine-readable format.
You may request deletion of your personal information, subject to legal and contractual obligations.
You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.
Our website uses cookies and similar tracking technologies to:
You can control cookie settings through your browser preferences, though some features may not function properly if cookies are disabled.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Address: 3583 Briar Creek, Ammon, ID 83406
Email: privacy@fintexainc.com
Phone: (208) 521-9814
General Support: support@fintexainc.com
California residents have additional rights under the California Consumer Privacy Act (CCPA), including:
Residents of other states may have additional privacy rights under applicable state laws. Please contact us to learn more about your specific rights.
This Privacy Policy is designed to be transparent about our data practices while ensuring compliance with applicable privacy laws and regulations.
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