Privacy Policy

Last updated: February 2026

1. Introduction

Tensor SRL ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

Contact Information: Name, email address, phone number, company name
Technical Data: IP address, browser type, device information
Usage Data: Pages visited, time spent on site, referral sources
Communication Data: Messages sent through our contact forms

3. How We Use Your Information

We use your information to:

Respond to your inquiries and provide customer support
Deliver and improve our services
Send relevant communications about our services
Analyze website usage to improve user experience
Comply with legal obligations

4. Data Protection

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. As an ISO 27001 certified company, we follow industry best practices for information security.

5. Data Sharing

We do not sell your personal information. We may share data with:

Service providers who assist in our operations
Legal authorities when required by law
Business partners with your consent

6. Your Rights

Under GDPR and applicable data protection laws, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to processing of your data
Request data portability
Withdraw consent at any time

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

8. Contact Us

For privacy-related inquiries or to exercise your rights, please contact us at:

Tensor SRL
Email: office@tensor.ro
Phone: +40 744 310 929
Address: Bucharest, Romania